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Case study · Hospitality

Temptation Cancún: direct-channel bookings from month one

In hospitality, filling a form is not enough: the value lies in increasing direct-channel occupancy and reducing OTA commission dependence without losing demand quality.

Verified result

35 direct-channel bookings from month one, with MXN $10,000 in Meta Ads investment.

What was done

  • Meta Ads campaigns targeting travel intent
  • Strategy to encourage direct-channel booking
  • Tracking through occupancy, bookings and OTA dependency

How it is sustained over time

The case is sustained by measuring channel mix, reviewing direct-booking acquisition cost and keeping the message aligned with the guest experience.